Shipping Policy
At craftloops, your satisfaction is our top priority. We work hard to ensure every order is processed swiftly and arrives safely at your doorstep. From the moment you place your order to the day it’s delivered, we’ll keep you updated every step of the way.
Order Handling Time:
Orders are processed within 1–2 business days after confirmation, excluding weekends and holidays. For handcrafted or made-to-order items, processing may take between 1–2 weeks depending on production demands. Should there be any delays, we’ll notify you promptly via email.
Delivery Time:
After your order ships, delivery typically takes 2–9 business days, depending on your location.
Order Processing Details:
Once your order is confirmed, we begin processing it immediately. A shipping confirmation email, including tracking information, will be sent to you as soon as your package is on its way.
Standard Shipping:
Standard shipping generally takes about 5 business days for delivery.
U.S. Shipping Rates:
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Orders over $23.96: Shipping cost is 25% of the total order value.
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Orders of $23.96 or less: Flat shipping rate of $5.99.
Sales Tax:
A 12% sales tax is applied to all orders.
In Case of Delays:
If you have not received your order within 5 business days after receiving your shipping confirmation, please contact us via the details on our Contact Us page. Remember to provide your full name and order number for quicker assistance.
We truly appreciate your patience, trust, and continued support. Thank you for choosing craftloops!